:root {
  --animate-duration: 1s;
  --animate-delay: 1s;
  --animate-repeat: 1;
}
html,
body {
  height: 100%;
  width: 100%;
  margin: 0;
  padding: 0;
  border: 0;
  background: transparent;
  scroll-behavior: smooth;
}
#iticks-container {
  display: flex;
  flex-direction: column;
  height: 100%;
}
.iticks-top-bar,
.iticks-entry-top-bar {
  position: relative;
  flex: 0 0 auto;
  min-height: 40px;
  width: 100%;
  box-sizing: border-box;
  display: flex;
  flex-direction: column;
  border-top-right-radius: 5px;
  border-top-left-radius: 5px;
  box-shadow: 0px 4px 8px -3px rgba(0, 0, 0, 0.3);
  z-index: 3;
}
.iticks-top-bar-header,
.iticks-entry-top-header {
  display: flex;
  flex-direction: row;
}
.iticks-logo-bar {
  background: #fff;
  display: flex;
  flex-direction: row;
  border: 1px solid #eaeced;
  flex: 0 0 60px;
}
.iticks-logo-bar-img {
  height: 33px;
  margin: 10px 20px;
}
.iticks-top-bar-text,
.iticks-entry-top-text {
  font-size: 1.1rem;
  font-weight: 500;
  padding: 10px;
  flex: 1 1;
  font-family: "Open Sans", sans-serif;
}
.iticks-top-bar-button {
  cursor: pointer;
  margin: 0px 15px 0px 0;
  align-items: center;
  z-index: 10;
}
.iticks-conversation-container {
  display: flex;
  flex-direction: column;
  overflow-y: auto;
  overflow-x: hidden;
  flex: 1 1;
  background: #fff;
}
.iticks-footer-container {
  width: 100%;
}
.iticks-footer-form-container {
  border-top: 1px solid #eaeced;
  flex: 0 0;
  background: #fff;
}
.iticks-footer-form-container.disabled {
  background: #eee;
  pointer-events: none;
}
.iticks-footer-form-container.disabled textarea:disabled {
  background: transparent;
}

.links-html-code-validation-msg {
  line-height: 1.5rem;
  text-align: center;
  font-size: 0.85rem;
  background: #f2dede;
  color: #a94442;
  display: none;
  z-index: 2;
  width: 100%;
}

.offline-msg {
  line-height: 1.5rem;
  text-align: center;
  font-size: 0.85rem;
  background: #f2dede;
  color: #a94442;
  display: none;
  position: absolute;
  z-index: 2;
  width: 100%;
}
.offline-msg > span, .links-html-code-validation-msg > span {
  background: #f2dede;
  padding: 2px 10px;
  border-bottom-left-radius: 3px;
  border-bottom-right-radius: 3px;
}
.loading {
  display: block;
  margin: 0 auto;
  position: fixed;
  top: 50%;
  left: 50%;
  transform: translate(-50%, -50%);
}
.loader {
  border: 2.7px rgba(0, 0, 0, 0.1) solid;
  border-top: 2.7px #767676 solid;
  border-radius: 50%;
  -webkit-animation: loader 0.6s infinite linear;
  animation: loader 0.75s infinite linear;
}
@keyframes loader {
  0% {
    transform: rotate(0deg);
  }
  100% {
    transform: rotate(359deg);
  }
}
.iticks-send-chat-form {
  display: flex;
  flex-direction: row;
  align-items: center;
  padding: 5px;
}
.one-line-form {
  display: flex;
  flex: 1;
  flex-direction: row;
  align-items: center;
}
.iticks-chat-input {
  flex: 1 1 20px;
}
.iticks-chat-input,
.one-line-form .resizable-text {
  border: 0;
  color: #333;
  margin: 0;
  resize: none;
  outline: none;
  font-family: "Open Sans", sans-serif;
  font-size: 1.07rem;
  white-space: pre-wrap;
  word-break: break-word; /* Chrome, Safari */
  word-wrap: break-word; /* IE11, Firefox */
}
.iticks-chat-send-button {
  display: flex;
  cursor: pointer;
  outline: none;
  transition: all 0.3s;
}

.iticks-chat-send-button:not(.active) {
  cursor: not-allowed;
}
.iticks-send-submit-text.show {
  color: #fff;
}
.iticks-send-submit-text.show:hover svg {
  fill: #fff;
}
.iticks-chat-send-svg {
  display: flex;
}
.iticks-send-icon {
  fill: #c7cacd;
}
.iticks-send-submit-text.show {
  display: flex;
}
.iticks-send-submit-text.show ~ .iticks-send-button {
  display: none;
}
.iticks-send-submit-text {
  display: none;
  align-self: center;
  font-weight: bold;
  padding: 0px 5px 0px 10px;
  font-size: 13px;
  letter-spacing: 0px;
  font-family: "Open Sans", sans-serif;
  height: 33px;
  align-items: center;
  border-radius: 20px;
}
.iticks-send-submit-text svg {
  height: 18px;
  margin-left: 5px;
}
.iticks-send-button {
  display: flex;
  align-items: center;
  padding-right: 10px;
}
.iticks-powered {
  width: 100%;
  text-align: center;
  padding: 5px 0;
  background: #f7f7f7;
  font-weight: 600;
  color: #aaa;
  font-size: 0.75rem;
}
.iticks_link {
  text-decoration: none;
  color: #555;
  letter-spacing: 0.25px;
}
.iticks_link:hover {
  text-decoration: underline;
  color: #007bff;
}
.iticks-message-block.agent {
  display: flex;
  flex-direction: row;
}
.iticks-message-block {
  /* margin: 0 0 10px; */
  width: 100%;
}
.iticks-message-block.system {
  position: relative;
  display: flex;
  flex-direction: row;
  align-items: center;
  margin: 26px 0;
}
.iticks-message-block.system .line {
  position: relative;
  top: 2px;
  background: #aaa;
  width: 100%;
  height: 1px;
}
.iticks-message-block.system .iticks-message-container {
  position: absolute;
  background: #fff;
  top: 50%;
  left: 50%;
  max-width: 80%;
  transform: translate(-50%, -50%);
  width: fit-content;
  width: -webkit-fit-content;
  width: -moz-fit-content;
  text-align: center;
}
.iticks-message-block.system .iticks-message-text {
  max-width: 100%;
  margin: 0 5px;
  color: #666;
  padding: 0;
  border-radius: 0;
  font-size: 12px;
}
.iticks-time {
  color: #aeb3b7;
  font-size: 0.7rem;
  font-weight: 400;
  margin: 0 0 5px;
}
.iticks-time.iticks-hidden {
  display: none;
}
.user .iticks-time {
  margin-right: 5px;
  text-align: right;
}
.agent .iticks-time {
  margin-left: 5px;
  text-align: start;
}
.iticks-operator-avatar.iticks-hidden {
  display: none;
}
.iticks-operator-avatar {
  width: 36px;
  height: 36px;
  align-self: flex-end;
  margin: 0 10px 20px 0;
}
.iticks-operator-avatar-image {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  display: none;
  box-shadow: 0 4px 6px rgba(0, 0, 0, 0.09);
}
.iticks-message-container {
  width: auto;
  display: flex;
  flex-direction: column;
  flex: 1 1;
}
.iticks-message-text {
  padding: 10px 12px;
  border-radius: 5px;
  font-size: 1rem;
  line-height: 1.7rem;
  display: table;
  margin: 0 0 3px;
  max-width: 80%;
  word-wrap: break-word;
  white-space: pre-wrap;
  width: fit-content;
  /* for firefox older versions*/
  width: -moz-fit-content;
  /* for safari older version */
  width: -webkit-fit-content;
}
.iticks-message-img {
  max-width: 220px;
  display: block;
  border-radius: 5px;
  border: 1px solid #ddd;
  padding: 2px;
}
.form-field {
  position: relative;
  display: flex;
  flex-direction: column;
}
.form-field-txt {
  font-size: 1rem;
  line-height: 1.8rem;
  padding: 0 3px;
  margin: 0 0 3px;
  word-wrap: break-word;
  white-space: pre-wrap;
  font-family: "Open Sans", sans-serif;
}
.quick-replies,
.notif-quick-replies {
  flex-direction: row;
  flex-wrap: wrap;
  justify-content: center;
  display: flex;
  flex: 0 0 auto;
  max-width: 100%;
}
.multi-quick-replies {
  flex-direction: column;
  flex-wrap: wrap;
  justify-content: center;
  display: flex;
  flex: 0 0 auto;
  max-width: 100%;
}
.quick-replies {
  background: #fff;
}
.quick-replies.vertical,
.notif-quick-replies.vertical {
  flex-direction: column;
}
.qrnode {
  position: relative;
  margin: 3px 10px;
  padding: 3px 9px;
  border-radius: 6px;
  cursor: pointer;
  text-align: center;
}
.msnode {
  position: relative;
  margin: 3px 0px;
  padding: 3px 0px;
  border-radius: 6px;
  cursor: pointer;
}
.hidden {
  display: none !important;
}
.iticks-messages-container {
  padding: 10px;
  flex: 1 1;
}
.iticks-message-block-container {
  display: flex;
  flex-direction: column;
  flex: 0 0 auto;
  padding-top: 10px;
}
.iticks-message-group {
  display: flex;
  flex-direction: column;
}
.iticks-message {
  display: flex;
}
.user .iticks-message {
  flex-direction: row-reverse;
}
.agent .iticks-message {
  /* flex-direction: row; */
  flex-direction: column;
}
.submit {
  cursor: pointer;
  margin-top: 5px;
  pointer-events: all;
}
.submit.disabled {
  opacity: 0.8;
  pointer-events: none;
}
.skip {
  cursor: pointer;
  margin-top: 5px;
  pointer-events: all;
}
.skip.disabled {
  opacity: 0.8;
  pointer-events: none;
}
.iticks-info-q-form {
  border: 1px solid rgba(128, 128, 128, 0.22);
  margin: 5px 0;
  padding: 10px 12px;
  border-radius: 5px;
}
.iticks-multi-selection {
  width: fit-content;
  min-width: 45%;
  border: 1px solid rgba(128, 128, 128, 0.22);
  margin: 5px 0;
  padding: 10px 20px;
  border-radius: 5px;
}
.field-item {
  position: relative;
  display: flex;
  flex-direction: column;
  border: 1px solid #bbb;
}
.field-item.checkbox {
  flex-direction: row;
  align-items: flex-start;
  border: none;
}
.field-item.checkbox input[type="checkbox"] {
  margin: 3px;
  margin-right: 5px;
}
.field-btns {
  display: flex;
  flex-direction: row-reverse;
}
.field-btns.disabled {
  cursor: progress;
}
.flag-container {
  padding: 0 !important;
}
.check-icon {
  position: absolute;
  top: 10px;
  right: 10px;
  fill: #529e0f;
}
.error-msg {
  font-size: 0.75rem;
  color: red;
  flex: 1;
}
textarea.form-field-input {
  resize: none;
  border: 0;
  margin: 0;
  padding: 0;
  outline: none;
}
.field-item.disabled {
  background: #f7f7f7;
}
.form-field-input,
.text-cont .resizable-text {
  font-size: 1rem;
  line-height: 1.84rem;
  word-break: break-word; /* Chrome, Safari */
  word-wrap: break-word; /* IE11, Firefox */
  white-space: pre-wrap;
  font-family: "Open Sans", sans-serif;
  width: 100%;
  box-sizing: border-box;
  color: #333;
  background: transparent;
  border: 0;
  padding: 0;
  margin: 0;
  outline: none;
}
.form-field-input {
  padding: 5px 10px;
}
.resizable-text {
  position: absolute;
  border: 0;
  padding: 0;
  margin: 0;
  color: #ff0000;
  visibility: hidden;
  width: 100%;
}
.text-cont {
  min-height: 23px;
  padding: 5px 10px !important;
  position: relative;
}
.iticks-operator-avatar-txt {
  display: none;
  background: #f00;
  font-size: 20px;
  line-height: 36px;
  text-align: center;
  border-radius: 50%;
  width: 100%;
  height: 100%;
  color: #fff;
}
.typing-container {
  visibility: visible;
  display: flex;
  flex: 0 0 36px;
  align-items: center;
}
.typing-container.iticks-hidden {
  display: none;
}
.typing-container.visibility-hidden {
  visibility: hidden;
}
.typing-txt {
  margin-right: 5px;
  font-weight: 600;
  color: #c7cacd;
  font-style: italic;
  line-height: 63px;
}
.typing {
  line-height: 63px;
}
.typing-dot {
  animation: typing-animation 1.5s infinite ease-in-out;
  border-radius: 2px;
  display: inline-block;
  height: 4px;
  width: 4px;
  background: #c7cacd;
}
.typing-dot:nth-child(1) {
  animation-delay: 200ms;
}
.typing-dot:nth-child(2) {
  animation-delay: 400ms;
}
.typing-dot:nth-child(3) {
  animation-delay: 600ms;
}
@keyframes typing-animation {
  0% {
    transform: translateY(0px);
  }
  25% {
    transform: translateY(-5px);
  }
  45% {
    transform: translateY(0px);
  }
}
.agent-profile {
  padding: 10px 0;
  display: flex;
  flex-direction: row;
  box-shadow: 0px 4px 13px -8px #333;
  z-index: 1;
  background-color: #fff;
  border-radius: 20px;
}
.agent-profile.hidden {
  display: none;
}
.profile-img-txt {
  text-transform: uppercase;
  width: 48px;
  height: 48px;
  border-radius: 24px;
  margin: 5px 10px;
  background: #f00;
  font-size: 30px;
  text-align: center;
  line-height: 48px;
  color: #fff;
}
.rating {
  display: flex;
  flex-direction: row;
}
.profile-image {
  display: flex;
  color: rgb(255, 255, 255);
  width: 48px;
  height: 48px;
  border-radius: 24px;
  margin: 5px 10px;
}
.profile-avatar {
  display: flex;
  flex-direction: column;
  justify-content: center;
}
.profile-name {
  font-size: 16px;
  color: #333;
}
.comp-logo {
  max-height: 56px;
}
.comp-logo-container {
  flex: 0 0 100px;
  margin: 0 10px;
  text-align: right;
}
.profile-details {
  display: flex;
  flex-direction: column;
  flex: 1 1;
  justify-content: center;
}
.profile-desc {
  color: #777;
}
p {
  margin: 0;
}
.no-result-dd {
  display: none;
  position: absolute;
  z-index: 10;
  top: auto;
  bottom: 39px;
  color: red;
  font-size: 11px;
}
.selectize-input {
  display: block !important;
}
.quick-drpdown {
  flex: 1 1;
  display: flex;
  flex-direction: column;
  position: relative;
  margin: 4px 10px;
  max-height: 200px;
}
.selectize-input .item {
  word-break: break-all;
  padding-right: 8px;
}
.selectize-dropdown-content .option {
  word-break: break-all;
}

.links-block {
  margin: 0 0 3px;
  display: flex;
  flex-direction: column;
  width: fit-content;
  /* for firefox older versions*/
  width: -moz-fit-content;
  /* for safari older version */
  width: -webkit-fit-content;
}
.iticks-message-link {
  display: flex;
  background: #fff;
  padding: 10px;
  border: 1px solid #eee;
  padding: 7px 22px 7px 22px;
  text-decoration: none;
  cursor: pointer;
  font-size: 14px;
  border-bottom: none;
  justify-content: center;
}
.iticks-message-link:last-child {
  border-bottom: 1px solid #eee;
  border-radius: 0px 0px 5px 5px;
}
.iticks-message-link:first-child {
  border-radius: 5px 5px 0px 0px;
}
.iticks-message-link .link-icon {
  width: 18px;
  height: 18px;
  margin-right: 14px;
}
.selectize-dropdown {
  top: auto !important;
  bottom: 40px !important;
  border-radius: 3px 3px 0 0 !important;
}
.selectize-input input {
  max-width: 100% !important;
}
.date-picker input {
  width: 100%;
  border: 1px solid #d0d0d0;
  border-radius: 3px 3px 0 0 !important;
  cursor: pointer;
  padding: 8px 8px;
  background: #fff;
}
.date-picker-Mob {
  flex: 1 1;
  display: flex;
  flex-direction: column;
  position: relative;
  max-height: 200px;
}
.date-picker-Mob input:focus {
  outline: none;
}

.date-picker-Mob input {
  height: 100%;
  min-width: 93%;
  border: none;
  cursor: pointer;
  background: #fff;
  font-size: 16px;
  -webkit-appearance: none;
  padding: 8px 8px;
}
.wrapper input[type="date"]:invalid + span:after {
  content: "Click here to Select Date" !important;
  position: absolute !important;
  left: 10px;
  top: 10px;
  color: #aaa;
}

.wrapper input[type="date"]:focus:invalid + span:after {
  display: none;
}

.wrapper input:not(:focus):invalid {
  color: transparent;
}

label.wrapper {
  position: relative;
  width: 100%;
}
.txtBoxHidden {
  display: none !important;
}

@media only screen and (min-device-width: 701px) {
  .mob-hide {
    display: none;
  }
}

@media only screen and (max-device-width: 700px) {
  .iticks-container {
    overflow: hidden;
  }
  .iticks-conversation-container {
    overflow-y: scroll;
    overflow-x: hidden;
    -webkit-overflow-scrolling: touch;
  }
  .selectize-dropdown,
  .selectize-input,
  .selectize-input input {
    font-size: 16px !important;
  }
  .selectize-dropdown .option {
    padding: 8px !important;
  }
  .selectize-dropdown-content > div {
    /*font-size: 16px;*/
  }
  .web-hide {
    display: none;
  }
}
.country-list {
  bottom: 34px;
}
.date-picker {
  flex: 1 1;
  display: flex;
  flex-direction: row;
  position: relative;
  margin: 5px 10px;
  max-height: 200px;
}
.datepicker table tr td.active.active {
  background-color: #286090;
  border-color: #204d74;
}
.selectize-dropdown {
  top: auto !important;
  bottom: 40px !important;
  border-radius: 3px 3px 0 0 !important;
}
.selectize-input input {
  max-width: 100% !important;
}
.selectize-input:after {
  right: 8px !important;
}
.iticks-message-payment {
  border: 1px solid rgba(128, 128, 128, 0.22);
  margin: 5px 0;
  padding: 10px 12px;
  border-radius: 5px;
}

@supports (-webkit-overflow-scrolling: touch) {
  /* CSS specific to iOS devices */
  /* ios requires min 16px in order to prevent auto zoom(which results in scrolling) */
  .iticks-chat-input,
  .one-line-form .resizable-text {
    font-size: 16px !important;
  }
  .form-field-input,
  .text-cont .resizable-text {
    font-size: 16px !important;
  }
  .datepicker-here {
    font-size: 16px !important;
  }
}
/* firefox specific css here, textarea is rendered bigger below prop not there in firefox */
@supports (display: -moz-box) {
  .iticks-chat-input,
  .one-line-form .resizable-text {
    overflow-x: hidden;
  }
}

.iticks-message-rating {
  display: flex;
  flex-direction: row;
}

.iticks-message-rating .iticks-ratings {
  display: flex;
  flex-direction: column;
  background: #fff;
  border: 1px solid rgba(128, 128, 128, 0.22);
  margin-bottom: 5px;
  padding: 12px 0px;
  border-radius: 5px;
  width: fit-content;
  width: -moz-fit-content;
  width: -webkit-fit-content;
}

.iticks-ratings .ratings svg {
  width: 30px;
  height: 30px;
  margin: 3px;
  opacity: 0.5;
  filter: grayscale(1) contrast(0.6) opacity(0.5);
}

.iticks-ratings .ratings {
  display: flex;
  justify-content: space-around;
  padding: 0px 10px;
}

.iticks-ratings .rating-comment {
  padding: 0px 15px;
  display: flex;
  flex-direction: column;
}

.iticks-ratings .rating-comment span {
  background: #f7f7f7;
  border: 1px solid #bbb;
  padding: 5px 10px;
}

.iticks-ratings-label {
  font-size: 1rem;
  line-height: 1.8rem;
  padding: 0 15px;
  word-wrap: break-word;
  white-space: pre-wrap;
  font-family: "Open Sans", sans-serif;
}

.iticks-pointer {
  cursor: pointer;
}

.user-emotion {
  flex: 1 1 0;
  display: flex;
  flex-direction: column;
  align-items: center;
  opacity: 0.5;
  filter: opacity(0.5);
  transition: 0.75s all;
}

.user-emotion:hover {
  opacity: 1;
  filter: opacity(1);
}

.user-emotion img {
  width: 30px;
  height: 30px;
}

.user-emotion span {
  padding: 5px 0;
}

.user-rating {
  display: flex;
  justify-content: space-around;
  background: #fff;
  cursor: pointer;
  padding-top: 10px;
}

.selected-rating {
  opacity: 1 !important;
  filter: opacity(1) !important;
}

.selected-rating::after {
  content: "";
  width: 2px;
  height: 2px;
  position: absolute;
  bottom: 0px;
  left: auto;
  border-left: 4px solid transparent;
  border-right: 4px solid transparent;
  border-bottom: 5px solid #eaeced;
}

.it-processing-button {
  color: #fcb711;
  background: #fff;
  border: 1px solid #fcb711;
  font-weight: bold;
  font-size: 1rem;
  height: 28px;
  line-height: 28px;
  padding: 0 5px;
  border-radius: 2px;
}

.it-success-button {
  color: #5cb85c;
  border: 1px solid #5cbb5c;
  font-weight: bold;
  font-size: 1rem;
  height: 28px;
  line-height: 28px;
  padding: 0 5px;
  border-radius: 2px;
}

.it-failure-button {
  color: #e91e63;
  border: 1px solid #e91e63;
  font-weight: bold;
  font-size: 1rem;
  height: 28px;
  line-height: 28px;
  padding: 0 5px;
  border-radius: 2px;
}

.pay-now {
  width: fit-content;
  width: -moz-fit-content;
  width: -webkit-fit-content;
  margin-top: 10px;
  align-self: center;
  cursor: pointer;
}

.cancel {
  width: fit-content;
  width: -moz-fit-content;
  width: -webkit-fit-content;
  margin-top: 10px;
  float: right;
  align-self: flex-end;
  cursor: pointer;
}

.success-icon {
  width: 20px;
  height: 20px;
  fill: #5cb85c;
  margin-left: 5px;
}

.pay-status {
  display: flex;
  width: fit-content;
  width: -moz-fit-content;
  width: -webkit-fit-content;
  align-self: center;
  align-items: center;
}

.iticks-webview-overlay {
  height: 100%;
  width: 100%;
  position: fixed;
  bottom: 0;
  background: rgba(0, 0, 0, 0.3);
  z-index: 11;
}

.iticks-webview {
  display: flex;
  flex-direction: column;
  transition: all 0.25s ease-in-out;
  height: 0%;
  width: 100%;
  position: absolute;
  bottom: 0;
  background: #fff;
  border-top-left-radius: 6px;
  border-top-right-radius: 6px;
  z-index: 12;
}

.hidden.iticks-webview {
  height: 0%;
}

.iticks-webview-top-header,
.iticks-menu-top-header {
  min-height: 40px;
  display: flex;
  align-items: center;
  padding: 0 10px;
  justify-content: space-between;
  border-bottom: 1px solid rgba(0, 0, 0, 0.06);
}

.iticks-webview-title,
.iticks-menu-title {
  font-size: 16px;
  color: #000000;
  flex: 1;
  text-align: center;
}

.iticks-webview-cancel {
  cursor: pointer;
  -webkit-tap-highlight-color: transparent;
}

.iticks-webview-iframe {
  display: flex;
  flex: 1;
  background: rgba(0, 0, 0, 0.02);
}

.iticks-webview-iframe iframe {
  width: 100%;
  height: 100%;
}

.webview-selector {
  flex: 1 1;
  display: flex;
  flex-direction: row;
  position: relative;
  margin: 5px 10px;
  max-height: 200px;
}

.webview-selector span {
  transition: all 0.2s;
  width: 100%;
  border-radius: 6px;
  cursor: pointer;
  padding: 8px;
  background: #fff;
  -webkit-tap-highlight-color: transparent;
}

.webview-selector span:hover {
  color: #fff;
}

.upload-file-selector {
  flex: 1 1;
  display: flex;
  flex-direction: row;
  position: relative;
  margin: 5px 10px;
  max-height: 200px;
}

.upload-file-block {
  padding: 8px;
  transition: all 0.2s;
  font-size: 14px;
  display: flex;
  width: 100%;
  cursor: pointer;
  background: #fff;
  justify-content: center;
  align-items: center;
  border: 1px solid #000000;
  border-radius: 6px;
}

.iframe-loading {
  display: block;
  position: absolute;
  margin-top: 40px;
  width: 100%;
  height: 100%;
  background: #fff;
}
.iframe-loading .loader {
  display: block;
  margin: 0 auto;
  position: absolute;
  top: calc(50% - 40px);
  left: 50%;
  transform: translate(-50%, -50%);
}
.iticks-slider {
  display: flex;
  flex-direction: column;
  background: #fff;
  border-top: 1px solid #eaeced;
  padding: 10px 24px;
  overflow: hidden;
}
.ui-slider-handle {
  width: 2em !important;
  height: 1.5em !important;
  top: 50% !important;
  margin-top: -0.8em !important;
  text-align: center !important;
  line-height: 1.6em !important;
  outline: none !important;
  background: #f4f7f9 !important;
}
.ui-slider-horizontal .ui-slider-handle {
  margin-left: -1.5rem !important;
}
.ui-slider-handle:focus {
  outline: none !important;
}
.slider-values {
  margin: 5px 0px;
  display: flex;
  justify-content: space-between;
  color: grey;
}
.iticks-slider-text {
  display: flex;
  flex-direction: column;
  align-items: center;
  margin-bottom: 14px;
}
.slider-title {
  font-size: 14px;
}
.slider-send-button {
  height: 30px;
  border-radius: 20px;
  border: 0;
  background: #c7cacd;
  display: flex;
  flex-direction: row-reverse;
  align-self: center;
  outline: none;
  position: absolute;
  top: 0;
  right: 0;
  cursor: pointer;
  color: #fff;
}
.slider-submit {
  text-align: center;
  position: relative;
  height: 30px;
}
.slider-send-icon {
  fill: #fff;
  height: 10px;
  margin-right: 9px;
  margin-left: 5px;
  margin-top: 11px;
}
.slider-picked-values {
  font-size: 14px;
  font-weight: bold;
  line-height: 30px;
}
.active.slider-send-button:hover .slider-send-icon {
  fill: #fff;
}
.attach-btn {
  display: flex;
  margin: 0px 12px;
  cursor: pointer;
}
.attach-btn svg {
  fill: #777a7d;
}
.attach-btn > svg {
  width: 18px;
  height: 18px;
}
.upload-box {
  display: flex;
  align-items: center;
}
.upload-box #attachment-file {
  display: none;
}
.iticks-header-top-right {
  display: flex;
  color: #fff;
  align-items: center;
  height: 30px;
  background-color: rgba(255, 255, 255, 0.1);
  border-radius: 5px;
  padding: 0px 10px;
  cursor: pointer;
  margin: 0px 10px;
  align-self: center;
  z-index: 10;
}
.header-top-right-text {
  font-size: 1rem;
  margin-left: 5px;
  color: #fff;
  user-select: none;
}
.left-menu-icon {
  display: flex;
  width: 28px;
  height: 28px;
  cursor: pointer;
  align-items: center;
  justify-content: center;
  border-radius: 4px;
  margin-left: 5px;
  z-index: 11;
}
.menu-arrow-icon {
  width: 12px;
  height: 12px;
  transition: ease all 0.3s;
}
.down-arrow-icon {
  transform: rotate(180deg);
}
.iticks-webview-block,
.iticks-menu-block,
.iticks-entry-block {
  position: absolute;
  width: 100%;
  bottom: 0;
  height: 100%;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-direction: column;
  flex-direction: column;
  -ms-flex-pack: end;
  justify-content: flex-end;
  pointer-events: none;
  overflow: hidden;
}
.iticks-menu-block {
  z-index: 10;
}
.iticks-entry-block {
  z-index: 12;
}
.iticks-menu-overlay.active {
  pointer-events: all;
  opacity: 0.4;
  cursor: pointer;
}
.iticks-webview-block.active,
.iticks-menu-block.active,
.iticks-entry-block.active {
  pointer-events: all;
}
.iticks-menu-overlay {
  position: absolute;
  width: 100%;
  height: 100%;
  background-color: #000;
  opacity: 0;
  transition: 0.2s ease-out;
  pointer-events: none;
}
.iticks-menu.active {
  max-height: 80%;
}
.iticks-menu {
  position: relative;
  background-color: #fff;
  overflow: auto;
  display: flex;
  -ms-flex-direction: column;
  flex-direction: column;
  overflow: hidden;
  border-top-left-radius: 6px;
  border-top-right-radius: 6px;
  max-height: 0;
  transition: all 0.3s ease-in-out;
}
.iticks-entry {
  position: relative;
  background-color: #fff;
  overflow: auto;
  display: flex;
  -ms-flex-direction: column;
  flex-direction: column;
  overflow: hidden;
  max-height: 0px;
}
.iticks-widget .iticks-entry {
  border-top-left-radius: 5px;
  border-top-right-radius: 5px;
}
.iticks-entry-block.active .iticks-entry {
  height: 100%;
  max-height: 100%;
}
.iticks-menu-main-content {
  margin-bottom: 68px;
  overflow: auto;
}
.iticks-gdpr-main-content {
  padding: 15px;
  font-size: 14px;
  overflow: auto;
  margin-bottom: 90px;
}
.iticks-entry-privacy {
  position: absolute;
  bottom: 67px;
  padding: 0 15px;
  width: 100%;
  background: #fff;
}
.iticks-entry-privacy a.privacy_link {
  font-size: 15px;
  cursor: pointer;
  color: #0176ff;
  text-decoration: none;
}
.iticks-entry-privacy a.privacy_link:hover {
  color: #0960c5;
  text-decoration: underline;
}
.iticks-menu-main-content::-webkit-scrollbar,
.iticks-gdpr-main-content::-webkit-scrollbar,
.iticks-entry-form::-webkit-scrollbar {
  width: 5px;
}
.iticks-menu-main-content::-webkit-scrollbar-thumb,
.iticks-gdpr-main-content::-webkit-scrollbar-thumb,
.iticks-entry-form::-webkit-scrollbar-thumb {
  background: #bbb;
  border-radius: 5px;
}
.iticks-menu-main-content::-webkit-scrollbar-track,
.iticks-gdpr-main-content::-webkit-scrollbar-track,
.iticks-entry-form::-webkit-scrollbar-track {
  background: #f1f1f1;
}
.iticks-menu-main-content::-webkit-scrollbar-thumb:hover,
.iticks-gdpr-main-content::-webkit-scrollbar-thumb:hover,
.iticks-entry-form::-webkit-scrollbar-thumb:hover {
  background: #aaa;
}
.iticks-list {
  display: flex;
  -ms-flex-align: center;
  align-items: center;
  padding: 10px;
  border-bottom: 1px solid #eee;
  cursor: pointer;
}
.iticks-list:hover {
  background-color: rgba(238, 238, 238, 0.6);
}
.iticks-list-icon {
  display: flex;
  width: 28px;
  height: 28px;
  align-items: center;
  margin-right: 8px;
  justify-content: center;
}
.iticks-list-icon img {
  width: 20px;
  height: 20px;
}
.iticks-list-title {
  flex: 1;
  font-size: 15px;
}
.iticks-menu-arrow {
  display: flex;
  width: 28px;
  height: 28px;
  cursor: pointer;
  align-items: center;
  justify-content: center;
}
.user .iticks-message-text a {
  color: #fff;
}
.it-link {
  margin: 5px;
  color: #888888;
  line-height: 24px;
  padding: 0px 10px;
}
.it-upload-icon {
  fill: #fff;
  width: 14px;
  position: relative;
  top: 4px;
  right: 4px;
  margin: 0 2px;
}
.multi-quick-replies input {
  padding: 0;
  height: initial;
  width: initial;
  margin-bottom: 0;
  display: none;
  cursor: pointer;
}
.multi-quick-replies label:before {
  content: "";
  -webkit-appearance: none;
  border: 1px solid #ccc;
  display: inline-block;
  position: relative;
  vertical-align: middle;
  cursor: pointer;
  margin: 0px 8px 2px 0px;
  width: 16px;
  height: 16px;
  background: #fff;
}
.multi-quick-replies input:checked + label:after {
  content: "";
  display: block;
  position: absolute;
  top: 7px;
  left: 7px;
  width: 4px;
  height: 8px;
  border: solid #777777;
  border-width: 0 2px 2px 0;
  transform: rotate(45deg);
}
.iticks-entry-opt {
  position: absolute;
  bottom: 0;
  width: 100%;
  display: flex;
  flex-direction: row;
  justify-content: center;
  flex-wrap: wrap;
  background: #fff;
}
.iticks-entry-opt button {
  margin: 15px;
  flex: auto;
  height: 37px;
  font-size: 14px;
  border-radius: 20px;
  cursor: pointer;
}
.entry_form_submit {
  margin: 15px 25px;
}
.iticks-entry-opt button:disabled {
  cursor: not-allowed;
  opacity: 0.6;
}
.iticks-entry-opt .opt_out,
.iticks-entry-opt .go_back {
  border: 1px solid;
  background-color: white;
  border-color: #9a9a9a;
  color: #9a9a9a;
}
.iticks-entry-opt .opt_out:hover,
.iticks-entry-opt .go_back:hover {
  background: #9a9a9a;
  color: #ffffff;
}
.iticks-entry-opt .opt_out:disabled,
.iticks-entry-opt .go_back:disabled {
  background: #ffffff;
  color: #9a9a9a;
}
.iticks-entry-opt .go_back {
  flex: none;
  width: 140px;
}
.iticks-entry-form {
  padding: 15px 25px 0 25px;
  margin-bottom: 90px;
  overflow: auto;
}
.entry-form-description {
  text-align: center;
  font-size: 1rem;
  margin-bottom: 10px;
  color: #6d6e70;
}
.iticks-carousel.owl-carousel .owl-nav {
  position: absolute;
  top: 50%;
  transform: translateY(-50%);
  margin: 0;
  width: 100%;
}
.iticks-carousel.owl-carousel .owl-nav .disabled {
  visibility: hidden;
}
.iticks-carousel.owl-carousel .owl-nav button.owl-prev,
.iticks-carousel.owl-carousel .owl-nav button.owl-next {
  position: absolute;
  background: transparent;
  color: #000;
  transform: translateY(-50%);
  margin: 0;
  outline: none;
  transition: 0.1s all;
}
.iticks-carousel.owl-carousel .owl-nav button.owl-prev:hover,
.iticks-carousel.owl-carousel .owl-nav button.owl-next:hover {
  background: transparent;
}
.carousel-nav-btn {
  position: relative;
  display: inline-block;
  width: 50px;
  height: 50px;
  border-radius: 50%;
  z-index: 9;
  margin-top: auto;
  margin-bottom: auto;
  cursor: pointer;
  background-color: #fff;
  box-shadow: 0 0 0 1px rgba(0, 0, 0, 0.04), 0 4px 8px 0 rgba(0, 0, 0, 0.2);
}
.daicon {
  position: absolute;
  left: 0;
  right: 0;
  top: 0;
  bottom: 0;
  margin: auto;
  width: 16px;
  height: 16px;
  opacity: 0.6;
}
.daicon:hover {
  opacity: 0.85;
}
.carousel-nav-btn:focus {
  outline: none;
}
.iticks-carousel.owl-carousel .owl-nav button.owl-prev {
  left: -12px;
}
.iticks-carousel.owl-carousel .owl-nav button.owl-next {
  right: -8px;
}
.iticks-carousel.owl-carousel .owl-stage {
  display: flex;
}
.iticks-carousel.owl-carousel .owl-item {
  display: flex;
}
.iticks-carousel-item.item {
  display: flex;
}
.card {
  position: relative;
  display: -ms-flexbox;
  display: flex;
  -ms-flex-direction: column;
  flex-direction: column;
  min-width: 0;
  word-wrap: break-word;
  background: #f4f7f9;
  background-clip: border-box;
  border: none;
  border-radius: 5px;
  overflow: hidden;
  width: 240px;
}
.card-body {
  display: flex;
  flex-direction: column;
  -ms-flex-direction: column;
  -ms-flex: 1 1 auto;
  flex: 1 1 auto;
  padding: 1em;
}
.card-title {
  font-size: 1em;
  font-weight: 600;
  margin: 0;
  margin-bottom: 0.5em;
  flex: 1;
}
.card-text {
  font-size: 1em;
  margin-bottom: 0.5em;
  color: gray;
  flex: 5;
}
.card-img {
  height: 140px;
  width: auto;
  object-fit: cover;
  background-color: #ffffff;
  cursor: pointer;
}
.card .btn-group {
  width: 100%;
  margin: 0;
}
.light-icon {
  fill: #fff;
}
.dark-icon {
  fill: #333;
}

.pdf-details{
  display: flex;
  flex-direction: row;
  align-items: center;
  min-width: 180px;
}

.pdf-icon{
  width: 25px;
  height: 30px;
}

.pdf-download-button{
  display: flex;
  padding: 10px;
  border-radius: 50%;
  background-color: rgba(0, 0, 0, 0.08);
}

.pdf-name{
  flex: 1;
  margin: 0 10px;
  display: flex;
  flex-direction: column;
  max-width: 170px;
}

.file-name{
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  margin-bottom: 5px;
  line-height: 1;
}

.file-type{
  color: #888888;
  line-height: 1;
}
.icon-xs {
  width: 10px;
  height: 10px;
}
.icon-sm {
  width: 14px;
  height: 14px;
}
.icon-lg {
  width: 18px;
  height: 18px;
}
.icon-2x {
  width: 30px;
  height: 30px;
}
.whatsapp-icon {
  fill: #4caf50;
}

/** conversation scrollbar **/
.iticks-conversation-container::-webkit-scrollbar-track {
  border-radius: 10px;
  box-shadow: inset 0 -6px 0 0 #fff, inset 0 6px 0 0 #fff;
  background-color: #f4f4f4;
}

.iticks-conversation-container::-webkit-scrollbar {
  width: 8px;
  background-color: #fff;
}

.iticks-conversation-container::-webkit-scrollbar-thumb {
  border-radius: 10px;
  box-shadow: inset 0 -6px 0 0 #fff, inset 0 6px 0 0 #fff;
  background-color: hsla(0, 0%, 82%, 0.97);
}

/** animation **/
.animate__animated {
  -webkit-animation-duration: 1s;
  animation-duration: 1s;
  -webkit-animation-duration: var(--animate-duration);
  animation-duration: var(--animate-duration);
  -webkit-animation-fill-mode: both;
  animation-fill-mode: both;
}

@-webkit-keyframes fadeIn {
  0% {
    opacity: 0;
  }

  to {
    opacity: 1;
  }
}

@keyframes fadeIn {
  0% {
    opacity: 0;
  }

  to {
    opacity: 1;
  }
}

.animate__fadeIn {
  -webkit-animation-name: fadeIn;
  animation-name: fadeIn;
}